Manual SMS
Send individual or group SMS messages directly from the SMS Logs form with comma-separated phone numbers.
Automate SMS notifications across Sales, Purchase, POS, Project, Helpdesk, and Payments in Odoo — powered by Twilio with 11 default templates.
The Twilio SMS Automation module provides powerful SMS automation for Sales, Purchase, Project Tasks, POS, Helpdesk, Payments and more. Before installing the module, install the Twilio Python package: pip install twilio.
With 11 built-in SMS templates, dynamic placeholder support, and a signature feature, the module covers every key business event — from sale confirmations to helpdesk ticket assignments — keeping your customers and team informed automatically.
Send individual or group SMS messages directly from the SMS Logs form with comma-separated phone numbers.
Send to multiple users simultaneously or enter multiple phone numbers in comma-separated format for broadcast messaging.
Trigger SMS automatically on: sale confirmation, purchase confirmation, POS invoice, task assignment, receipt/delivery, helpdesk, payments.
Comes with 11 default templates that are editable but cannot be deleted to preserve core automation integrity.
Templates support dynamic placeholders like customer name and document sequence for personalized messages.
All sent messages are stored with status in SMS Logs — allowing monitoring and resending of failed messages.
Install the Twilio package, configure credentials once in Odoo Settings, activate events — and SMS runs automatically for every enabled business operation.
Get the ModuleGet the Twilio SMS Automation module from Odoo Apps Store or contact us for setup and configuration assistance.